I have received a few emails asking me to comment on your product and service, but I can't seem to find them now. I waited to respond until I had my painting in hand, and actually installed it in the frame. Now that I've framed it, I can supply the following comments and findings:
1. the ordering process was easy
2. the price was good
3. the delivery was great.....the product arrived intact in a few weeks
4. I loved the frame!! It was exactly as I expected it to look, and it looks great on my painting!
5. I found that the return piece on the frame back was a little skimpy, resulting in a slight gap between the painting and the frame back. This probably won't be noticeable to anyone looking, but it would have been an advantage to have a bit more frame on the back side, to make sure the wall behind isn't seen in that crack.
I was overall pleased with this experience, and will likely order again.
Deb, | I love the canvas floater frames! They make my art look so nice on the wall. The customer service is awesome.
Darlene P., | happy Thanks -- helpful info indeed. Today I got confirmation that my order's been shipped! WOW was that ever fast! Your production facility must be huge -- and super-busy. Thanks to everyone involved with completing/shipping orders. Lookin' forward to seeing these canvases!
Jooly, | My online dealing with you is good However , I am not impressed with your courier CanPar. I would suggest you find someone new . Their tracking system told me I was suppose to get the parcel by end of the day yesterday and I have received nothing . I went online to find out where it is and all they say is that maybe today or tomorrow and yet their system says it is being held in Nanaimo?rnI looked them up online and they seem to have consistent BAD reviews rnI am now wondering where the parcel really is ?
KEENART: Cx received the item 2 hours after this post.
Larry S., |