not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Plak Mount Hi! I just wanted to let you know that my order arrived and it looks just fantastic. Thank you for the exceptional work!
Gisso, | THX Thanks Roberto and Staff. Our orders arrived this afternoon, all in perfect order. We are delighted with the giclee prints on canvas and we will now begin to promote this new format along with the very successful metal prints. Terrific work, everyone. Will be submitting a new order by the end of the week or early next week. The season here in Texas is finally beginning to get some steam and we anticipate good sales for our gallery in the next couple of months.
Until the next order, kind regards and thank you again.
Julia, | Excellent quality, but... LOVE the items I ordered. Excellent quality and just what I expected.... but.....
one of the two frames originally came in the wrong size to had to be resent....then that frame arrived damaged....so am hoping third time is perfect.
I will be using your services again. Someone was obviously having a bad day. agree=on
Heather Hall, Battleford |