my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | thx Thanks for the up-date. Nowhere in the Greater Toronto area can artists get custom frames for canvas art - so it is no wonder that your site is being used throughout Canada by artists. The web-site is very easy to maneuver.
Jamil, Toronto | amazing quality Amazing quality and service! this beautiful canvas print was waiting for me, right at my door - and i love it :) thank you so much. great reasonable rate - i got a living social coupon and it was just right for my budget. i wouldn't have been able to make this memory into art like this otherwise.
Cynthia, Seattle | Merry Christmas Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, |