my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | great service Hello there,
Package arrived today and the frames look good!
Thank you for the great service, we'll be in touch in future again!
Kim, | so easy to use, clear and reliable site I have order a frame for a painting that I received this summer from my birth country. Your site was the best (so easy to use, clear and reliable). The item arrived on time and I am very pleased with it: rich colour, nicely carved, perfect fit. I definitely recommend this seller.
Mihael, Mont-Royal | Resin Panel I finally received the picture and it turned out fantastic! Thank you so much for keeping me updated.
I will do more business with you and will let others know what a great job you did.
Thanks again,
Nadereh, |