I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale | prompt service!! Good morning!
I just got a call from FedEx this morning, the frame I ordered from you has arrived!
I'll pick it up at their center tomorrow which will work just fine for me.
Thank you so much for your prompt service!!
Best wishes,
Anne, | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | excellent service Our daughter has walls of photos on canvas done by Vancouver on Canvas so thought we\'d have one done four guest bedroom....it was all we hoped it would be more. Great quality, excellent service having it delivered to our dowas awesome. We will definitely be using you guys again.
Wendy, Coquitlam |