Thx I just wanted to say how happy I have been with the work that you guys did for me. I\'ve recommended your company to others as you were so great to work with.
Mark, Eugene OR | Thanks again! I just received my order and I'm very happy with it. Your choice of border etc. was spot on. Thank you very much for this.
Lura, Chicago | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |